Permission to Screw Up | How I Learned to Lead

Permission to Screw Up | How I Learned to Lead

February 28, 2018, 9:30 am – 10:30 am

Leadership Lessons from Best-Selling Author, Kristen Hadeed

Kristen unintentionally launched Student Maid, a cleaning company that hires students, while attending college in 2007. Since then, Student Maid has employed hundreds of people and is widely recognized for its industry-leading retention rate and its culture of trust, accountability, and compassion. However, Kristen and her company were no overnight sensation. In fact, they were almost nothing at all when a mass walkout took place by her employees just a few months into her new venture.

The mistakes leading to that unfortunate event were not her first and would definitely not be her last. This eye-opening experience sparked her obsession with learning how to be a better leader.

Hear Kristen’s story of how she built a company where people are happy, loyal, productive and empowered. It’s a story that dismisses the idea that leaders and organizations should try to be perfect. It’s a story of how Kristen went from being an almost comically inept leader to a sought-after CEO on leadership.

In 45 minutes, Kristen will discuss:

  • Highly educated people do screw up
  • Leaders, Management and Employees are not perfect
  • Admit and learn from mistakes
  • Check one’s ego at the door – one must be willing to make unflattering discoveries about themselves and others when a screw up is made
  • Don’t judge someone’s professional or personal character by a screw up
  • Screw ups just might turn into “rights”

Speaker: Kristen Hadeed

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