Employee Advocacy

Beyond insurance, being a health benefits consultant is a critical job. We keep families safe both physically and financially, and that can not be done by just anyone. We also recognize that employees experience stress when trying to navigate the healthcare system with issues such as insurance claims, pharmacy needs and other matters. That is why we provide our clients with a dedicated employee advocate.

LassiterWare removes those frustrating health care system barriers and improves your employee’s health care experience by working directly with them, the health care providers and the health insurance carriers. With our assistants’ minimized medical costs, administrative issues, hospital or pharmaceutical complications are reduced substantially. Employers and employees can feel secure that if they have any questions about managing their health insurance, they have a confidential expert that is on their side.

Our extended capabilties include:

  • Physician Research and Placement
  • Adherence to HIPAA’s privacy rules
  • Resolving issues within the plan’s ERISA-compliant deadlines by which employees must file claims
  • Identify trends and track health performance
  • Improve employee productivity by helping them resolve distracting and stressful plan-related problems
  • Reduce time HR staff spends on escalated issues and involvement with personal health issues